Sparkassen-App: Forgotten password

Forgotten login details for Sparkassen-App · Instructions

Sparkassen-App: Forgotten password

Forgotten login details for Sparkassen-App · Instructions

What to do if you have forgotten the password for your Sparkassen-App: Follow our easy step-by-step instructions.

Before you start

Important – before following these instructions:

Before you start, you will need to delete the Sparkassen-App from your smartphone. Afterwards, you will need to download it from the Google Play or Apple App Store and install it again.

You need

To do so, you will need:

QR code for downloading the Sparkassen-App

Newly installed Sparkassen-App

You will need to reinstall the Sparkassen-App. To do so, you will first need to delete your old app and then download and install it again.

QR code for downloading the S-pushTAN app

S-pushTAN-App

You will need the S-pushTAN-App to approve this action.

Letter with initial access data

Online banking login details

To access Sparkassen-App, you will need your Sparkasse online banking login details: Your username or login ID and your online banking PIN.

How to

How to:

If you have forgotten the password for the Sparkassen-App, you will need to delete and then set it up again. This is really easy. What’s important is to first delete it from your smartphone, and then to download and install it again.

Note: These instructions are an example only and may slightly differ depending on your mobile end device or bank.

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